Attentive integration

What Attentive is

Attentive is an enterprise-grade SMS and MMS marketing platform designed for high-volume e-commerce brands, offering subscriber acquisition tools, behavioural segmentation, journey automation, and compliance management across US, UK, and other regulated SMS markets.

How we integrate Attentive with Shopify

Attentive connects to Shopify via its native integration, which syncs customer data and order events to power behavioural triggers and segmentation. Ecom Majesty's implementation work covers the subscriber acquisition setup — configuring the two-tap sign-up units and on-site pop-up triggers using Attentive's tag without conflicting with existing consent tools — and building the SMS journey library: welcome, abandoned cart, post-purchase, and back-in-stock notifications. Ecom Majesty ensures the Attentive tag is deployed cleanly through GTM with correct consent-mode gating, and coordinates with the merchant's email platform (often Klaviyo) to define clear channel boundaries and avoid duplicate contact on the same automation trigger. For brands targeting multiple markets, Ecom Majesty works through Attentive's compliance configuration for each jurisdiction, including opt-in language and quiet hours.

What the work involves

• Two-tap sign-up units and on-site pop-up triggers configured without clashing with existing consent tools.
• SMS journey library built — welcome, abandoned cart, post-purchase and back-in-stock.
• Attentive tag deployed cleanly through GTM with correct consent-mode gating.
• Channel boundaries coordinated with the email platform (often Klaviyo) to avoid duplicate contact, plus per-market opt-in language and quiet hours.